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Key Benefits
Gain a big-picture view of activities and sales
Automate routine, repetitive tasks
Focus on customer relationships
Choose from multiple remote access and integration options
Proactively manage opportunities and customers' needs
Features
Advanced capabilities - Get all the
functionality of GoldMine, but with a number of advanced capabilities for
integrating with Microsoft® Outlook®, HEAT® Service & Support, IP
Contact Center, the soon-to-be-released GoldMine IP Voice Suite, and other
valuable add-ons.
GM+Browser - View information from external sources
such as other databases, back office systems, and websites.
Contact search center workflow
enhancements - Streamline multiple step processes by performing tasks
without moving contact records within GoldMine.
Pluggable Active X/HTML
Containers - Integrate applications such as SoftPhone
with this seamless development tool.
Microsoft reporting services
integration - Leverage functionality within Microsoft SQL to deliver
additional value to users.
Company-centric viewing - Instantly access
a company-centric view of customer and contact information, including
complete histories, sales, and calls. GoldMine Corporate Edition supports a
large number of contact records and users.
Reporting and analysis - Analyze your
leads, sales, and marketing. GoldMine Corporate Edition includes the
functionality to create, manage, preview and generate reports from a
central area.
Synchronization - Automate
synchronization via GoldSync.
Remote data access - Accomplish web
access with iGoldMine or iGoldMine
Plus.
Integration with Microsoft
Outlook and Exchange - Connect GoldMine and Outlook users to share
contacts, email, calendaring and scheduling.
Integration with HEAT Service
& Support - Combine GoldMine and HEAT for a complete view of all
interaction with contacts, including customer service and IT help desk
issues.
Business intelligence - Access business
intelligence tools with integration to Microsoft Reporting Services,
letting you analyze your data and schedule reports to automatically email
to users.
Automation - Automate
database administration, as well as mass mailings by easily generating
targeted, personalized email, letters and faxes from a central location.
Team-based collaboration - Share critical
information across teams or the organization, inside and outside your
office.
Availability
This
version of GoldMine CE is available in English. Please check with your
FrontRange representative or partner for more information on localized
versions in your region.
System Requirements
Server System Requirements
Microsoft Windows® 2000 Server/Advanced Server
Microsoft Windows ServerT™ 2003
Microsoft Small Business Server 2000 (Service Pack
4)
Microsoft SQL Server 2000 (SP3 recommended) or SQL
Server 7.0 (SP4) must be installed and configured
128 MB or RAM (512 MB or more recommended)
Intel® Pentium® III 300-MHz CPU (CPU of 1
GHz or more recommended)
125 MB of available hard drive space (1 GB or more
recommended)
Shared Workstation Requirements
Windows 2000 Professional/Server/Advanced Server
Windows XP (Home/Professional)
Windows Server 2003
64 MB of RAM (256 MB or more recommended)
65 MB of available hard drive space (165 MB or more
recommended)
166-MHz Pentium I/III (Pentium III/4 recommended)
For more information, contact TSI Technology
Group at 800.359.8463.
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